UNDER THE PATRONAGE of

His Highness Sheikh Hamdan Bin Mohammed
Bin Rashid Al Maktoum
Crown Prince of Dubai, President of the University

Congress Structure

Pre-Congress Events & Official Congress Opening (HBMeU Premises)

Monday, 30^th January 3, 2012
09:30 - 10:00	Arrival to HBMeU & Welcoming Coffee*
10:00 - 12:00	General Assemblies*	Classroom 16, 17, 3

10:00 - 12:00	ADVISORY BOARD MEETING • e-School of Business and Quality Management	Classroom 18
	ADVISORY BOARD MEETING • School of e-Education	Classroom 22
	ADVISORY BOARD MEETING • eTQM Institute	Classroom 15
12:00 - 13:00	HBMEU TOUR
13:00 - 14:00	LUNCH	Lobby
15:00 - 18:00	POLICY AND STRATEGY ROUNDTABLE 1 : Developing Innovation-based Clusters for Enhancing Competitiveness of Arab States (by invitation only)	Classroom 1 & 2
	POLICY AND STRATEGY ROUNDTABLE 2 : Creating a Culture of Shared Knowledge in the Arab World: The Role of Open Educational Resources (by invitation only)	Classroom 4 & 5
	POLICY AND STRATEGY ROUNDTABLE 3 : Tackling the Water Question in the Arab World: The Need for a New Lense (by invitation only)	Classroom 19 & 16
18:45 - 20:00	CONGRESS OFFICIAL OPENING CEREMONY
20:00 - 21:00	DINNER

*(By Invitation Only)

Day 1

Tuesday, 31st January (Atlantis, The Palm)
08:00 - 9:00	REGISTRATION & COFFEE
09:00 - 9:20	CONGRESS TECHNICAL OPENING Dr. Narimane Hadj-Hamou, Assistant Chancellor for Learning and Academic Development and Congress Chair, HBMeU	Atlantis Ballroom AB
09:20 - 10:30	CONGRESS MAIN KEYNOTE ADDRESS (COMMON ACROSS ALL THREE CONFERENCES) Mr. Rowan Gibson, President of a Global Innovation Consultancy Q&As	Atlantis Ballroom AB
10:30 - 10:45	EXHIBITION OPENING
10:45 - 11:15	NETWORKING & REFRESHMENTS
11:15 - 17:30	CONFERENCES RUNNING IN PARALLEL 6th Quality Conference in the Middle East 5th Conference on e-Learning Excellence in the Middle East 4th e-Health and Environment Conference in the Middle East

6^th Quality Conference in the Middle East

Innovation Based Competitiveness and Business Excellence

5^th Conference on e-Learning Excellence in the Middle East

Sustainable Innovation in Education [capacity-building, blended learning and beyond]

4^th e-Health Conference in the Middle East

Building an Innovative and Competitive Vision for e-Health and Environment in the 21st Century

11:15-11:20

WELCOMING BY CONFERENCE CHAIR
Professor Khalid Hafeez, Dean of e-school of Business & Quality Management, Hamdan Bin Mohammed e-University, UAE

11:15-11:25

WELCOMING BY CONFERENCE CHAIR
Professor Alain Senteni
Dean of School e-Education, Hamdan Bin Mohammed e-University, UAE

11:15 - 11:20

WELCOMING BY CONFERENCE CHAIR
Professor Moustafa Hassan
Dean e-School of Health & Environment, Hamdan Bin Mohammed e-University, UAE

Keynote I

11:20-12:00

Professor Peter Hines , Lean Manufacturing Institute Cardiff University UK
The Lean Business System

Keynote I

11:25 - 12:10

Dr Frits Pannekoek, President of Athabasca University, Canada
Post Secondary "Wikinomics :" University 2.0

Keynote I

11:20 - 12:05

Prof Maurice Mars , Head of the Department of Tele-Health at the University of KwaZulu-Natal, South Africa
e-Health in the Developing World: Is the Health Divide Widening?

12:00-13:00

Discussion Forum 1
Celebrating the Work of Juran Chair

Dr. Mansoor Al Awar , Chancellor Hamdan Bin Mohamed e-University
Introducing the Role of Juran Chair in the Region

Professor Mohamed Zairi. Assistant Chancellor for Strategy & Growth, Hamdan Bin Mohammed e-University, Dubai; and Professor Emeritus at the School of Management, University of Bradford, UK
Juran Chair: The Present Work and Future Directions

13:00-13:15

Q&As

12:10 - 13:15

Discussion panel:
Open Educational Resources (OER) and User-Generated Content [Each panelist will have 10 min. to present her/his idea on innovation and quality issues related to OER]

Moderator :

Prof. Carmel McNaught, Director, The Chinese University of Hong Kong

Panelists :

Dr Frits Pannekoek, President of Athabasca University, Canada;
Sir John Daniel, President and CEO, Commonwealth of Learning;
Mr Gard Titlestad, Secretary General, Intl Council for Distance Education (ICDE);
Dr Colette Deaudelin, Dean, Faculty of Education, University of Sherbrooke, Canada;
Prof. Denise Kirkpatrick, ProVC Learning, Teaching & Quality, The Open University, UK.

Q&As

12:05-13:15

Debate:
Patient safety: innovations, cost and quality dilemma
Moderator:

Prof. Moustafa M Hassan

, Dean e-School of Health & Environment, Hamdan Bin Mohammed e-University, UAE

Panel Members:

Prof. Abdelmonem A. Afifi, Professor of Biostatistics and Dean Emeritus, UCLA School of Public Health, USA
Prof Maurice Mars, Head of the Department of Tele-Health at the University of KwaZulu-Natal, South Africa
Dr. Amin Al Amiri, Assistant Undersecretary for Medical Practice and License (CEO), Dubai, UAE
Dr. Mohamed S.M.Yasin, UN University, IIGH, Malaysia
Dr. Ahmed Albarrak, Chairman, Medical Informatics, and E-learning, KSU

13:15-14:15
LUNCH

14:15-15:30

CONCURRENT SESSION

14:15-15:30

SIG1 – Social Networking and the Organization
Chair: Mr Andrea Emilliani (IBM)

SIG2 – ICT & Teacher Education
Chair: Dr Khaled Sabry, SEED

14:15-15:30

Concurrent Sessions

15:30 - 16:00
NETWORKING & REFRESHMENTS

16:00-16:45

Discussion Forum 2

Professor Jens J. Dahlgaard Professor, Division of Quality Technology and Management, Department of Management and Engineering, Linköping University, Sweden
Assessing and diagnosing ILL: InnovAbility, LearnAbility & LeanAbility

16:00-16:45

Q&As

16:00 - 16:30

Presentation of UMUC – HBMeU partnership and dual award

16:00-17:15

Concurrent Sessions

16:30 - 17:30

CONCURRENT SESSION

20:00 - 22:00
VEC Event & FLEA Award Cermony
(By Invitation Only)

Day 2

Wednesday, February 1^st, 2012 - Atlantis the Palm, Dubai

6^th Quality Conference in the Middle East

Innovation Based Competitiveness and Business Excellence

5^th Conference on e-Learning Excellence in the Middle East

Sustainable Innovation in Education [capacity-building, blended learning and beyond]

4^th e-Health Conference in the Middle East

Building an Innovative and Competitive Vision for e-Health and Environment in the 21st Century

09:00 - 09:30

REGISTRATION

09:00 - 09:30

REGISTRATION

09:00 - 09:30

REGISTRATION

9:00 - 9:15

CONFERENCE RECAP & ANNOUNCEMENT

9:00 - 9:15

CONFERENCE RECAP & ANNOUNCEMENT

9:00 - 9:15

CONFERENCE RECAP & ANNOUNCEMENT

09:15 - 10:00

Keynote II

Professor Robert Cole , Emeritus, Haas School of Business, and Dept. Sociology, UC Berkeley, USA, Executive Director, Leadership Excellence and Advancement Program (LEAP), Visiting Researcher, ITEC, Doshisha University, Kyoto, Japan
Business Models as Competitive Strategy

9:15 - 10:00

Keynote II

Sir John Daniel President & CEO, Commonwealth of Learning
Invest in Clicks, not Bricks!

9:15 - 10:00

Keynote II

Prof. Abdelmonem A. Afifi , Professor of Biostatistics and Dean Emeritus, UCLA School of Public Health, Los Angeles, CA, U.S.A
Public Health and Biostatistics Meet the 21st Century

10:00 - 10:45

Keynote III

Professor Alan Brown , School of Management, Edith Cowan University, Australia
Maintaining Business Excellence: Innovation Required

10:00 - 11:00

Q&As

10:00 - 11:15

CONCURRENT SESSION

10:00 - 11:15

Keynote III

Dr. Bassel Al Yousifi , WHO, Director, Centre for Environmental Health Activities
Innovations for healthcare waste management

11:00 - 11:30

NETWORKING & REFRESHMENTS

11:15 - 11:45

NETWORKING & REFRESHMENTS

11:15 - 11:45

NETWORKING & REFRESHMENTS

11:30-12:00

Discussion Forum 3

Professor Rick L. Edgeman, Professor & Chair, Department of Statistics, College of Science, Adjunct Professor, College of Business & Economics, Six Sigma Black Belt, University of Idaho, USA
Innovation as a Key to Organizational Sustainability

12:00 - 12:15

Q&As

11:45-13:15

Interactive Plenary:
The Increasing Role of Digital Media in Education & Training

Moderator:

Prof. Denise Kirkpatrick, The Open University, UK

Panel Members:

Mr Saam Nikravi, British Computer Society, UK
Mr Gard Titlestad Secretary General, Secretary General, International Council for Distance Education (ICDE)
Professor Carmel McNaught, Director, The Chinese University of Hong Kong, China

11:45 - 12:30

Keynote IV

Dr. Mazen Malkawi , WHO, Centre for Environmental Health Activities
Innovative solutions in the face of water scarcity

12:15 - 13:15

CONCURRENT SESSION

12:30 - 13:15

Keynote V

Dr. Amin Al Amiri , Undersecretary for Medical Practice and License, Ministry of Health
Electronic Medical Advertisement control

13:15 - 14:15

LUNCH

14:15 - 15:30

CONCURRENT SESSION