UNDER THE PATRONAGE of

His Highness Sheikh Hamdan Bin Mohammed
Bin Rashid Al Maktoum
Crown Prince of Dubai, President of the University


Best Paper Award	"Integrated ESSQ Management and Business Excellence" by Pekka Tervonen Rautaruukki Corporation, Finland by Harri Haapasalo Department of Industrial Engineering and Management University of Oulu, Finland,
Best Presentation Award	"The Road to Hall of Fame: The transformation of the Electricity & Water Authority, Kingdom of Bahrain into a strategy driven organization" by HE Sh Nawaf Bin Ebrahim ALkhalifa Vice Chief Executive, Electricity and Water Authority, Kingdom of Bahrain

Best Paper Award	"The Splintering Selves: A Reflecting Journey in Educational Research" by Khadeegha Al Zouebi
Best Presentation Award	"E-learning in teaching mathematics" by Huda Alshamsi

Best Paper Award	"Strategic Analysis of Electronic Service Quality in Healthcare" by Prof. Gulcin Buyukozkan
Best Presentation Award	"Are Public Hospitals in Saudi Ready to Implement Electronic Health Records? Hospital Managers’ Perceptions" by Dr. Fares Al Shammari